About

FAQ

• Where is the store based?

  San Lorenzo, CA

• Do you accept orders placed outside of the US?

  We sure do!

• What is Storenvy?

  This store is powered by Storenvy, an online store system and marketplace for the world's creative businesses. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.

• How long will it take to receive my order?

  It takes 5-7 days for processing time.

  Every item is pre-order, once shipped most domestic orders take anywhere from 2 to 5 weeks to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What are Pre-Order Items?

  Pre-Order items are pieces which you may purchase before becoming available to the general public. These pieces are very popular and sell out quickly. By pre-ordering, you are guaranteeing yourself the item. All pre-order pieces will be available in 15-30 business days.

• Long Delivery?

  Sometimes delivery will take a longer time than usual. Please do not panic or worry, this simply means your item was shipped directly from one of our warehouses in Asia. Rest assured it will be in your possession eventually. Be patient and enjoy the great prices.

• Exchanges?

  Please ensure you purchase the correct sizes or colors because we are unable to process exchanges at the moment.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.